LG Washing Machine Error Code CE — How to Fix (Current/overcurrent error)

If you’re seeing the LG Washing Machine error code CE on your appliance’s display, it means the motor is overloaded, causing the machine to malfunction. This error code can be caused by a variety of factors, including a clogged drain pump filter, worn-out motor bearings, or a faulty power supply. In some cases, the machine may not spin, vibrate excessively, or even emit a burning smell.

What LG Washing Machine Error Code CE Actually Means

The CE error code on your LG Washing Machine indicates that the motor is drawing too much current, causing an overload. This can be due to a variety of reasons, including a blockage in the drain pump filter, worn-out motor bearings, or a faulty power supply. The motor control board regulates the current flowing to the motor, and if it detects an overcurrent, it will display the CE error code. In simple terms, the motor is struggling to operate within normal parameters, and the control board is alerting you to the issue.

The sensor that triggers this error code is the motor control board’s current sensor, which continuously monitors the current flowing to the motor. If you’re wondering if it’s safe to keep using the appliance, it’s best to err on the side of caution and address the issue promptly. Ignoring the error code can lead to further damage to the motor, control board, or other components.

First Things to Check (Before Calling Anyone)

Before calling a professional or attempting any repairs, perform these quick checks:

• Power cycle: Unplug the washing machine from the power outlet, wait for 30 seconds, and plug it back in. This simple reset may resolve the issue.
• Check the drain pump filter: Locate the drain pump filter, usually found at the bottom front of the washing machine, and check for any blockages or debris. Clean or replace the filter if necessary.
• Verify the power supply: Ensure that the washing machine is receiving the correct power supply. Check your circuit breaker or fuse box to ensure that the breaker hasn’t tripped or a fuse hasn’t blown.

What Triggers This Error Code

Based on repair data and technician feedback, here are the most common causes of the CE error code, ranked by likelihood:

1. Clogged Drain Pump Filter

• Description: A clogged drain pump filter can cause the motor to work harder, leading to an overcurrent condition.
• How to verify: Check the drain pump filter for blockages or debris.
• Fix difficulty: Easy
• Cost: $0 - $20 (depending on the filter replacement)

2. Worn-out Motor Bearings

• Description: Worn-out motor bearings can cause the motor to draw more current, leading to an overload.
• How to verify: Inspect the motor bearings for signs of wear or damage.
• Fix difficulty: Medium
• Cost: $50 - $200 (depending on the bearing replacement)

3. Faulty Power Supply

• Description: A faulty power supply can cause voltage fluctuations, leading to an overcurrent condition.
• How to verify: Use a multimeter to check the voltage supply to the washing machine.
• Fix difficulty: Medium
• Cost: $50 - $200 (depending on the power supply replacement)

4. Faulty Motor Control Board

• Description: A faulty motor control board can cause the motor to malfunction, leading to an overcurrent condition.
• How to verify: Inspect the motor control board for signs of damage or wear.
• Fix difficulty: High
• Cost: $100 - $300 (depending on the control board replacement)

5. Motor Failure

• Description: A motor failure can cause the motor to draw too much current, leading to an overload.
• How to verify: Inspect the motor for signs of damage or wear.
• Fix difficulty: High
• Cost: $200 - $500 (depending on the motor replacement)

Fixing the Most Likely Problem

The most common cause of the CE error code is a clogged drain pump filter. Here’s a step-by-step guide to fix this issue:

Tools needed: Phillips screwdriver, Torx T20 screwdriver, socket wrench

Time estimate: 30 minutes

Safety warnings: Unplug the washing machine from the power outlet before attempting any repairs.

1. Locate the drain pump filter: Find the drain pump filter, usually located at the bottom front of the washing machine.
2. Remove the filter: Use a Phillips screwdriver to remove the screws holding the filter in place. Gently pull out the filter.
3. Inspect and clean the filter: Inspect the filter for blockages or debris. Clean or replace the filter if necessary.
4. Reassemble: Reattach the filter and screws.

What “fixed” looks like: If the issue was caused by a clogged drain pump filter, the CE error code should disappear after cleaning or replacing the filter.

Model-by-Model Breakdown

While the CE error code is common across many LG Washing Machine models, some models may have specific variations:

• LG WM3997HWA: This model has a known issue with the motor control board, which can cause the CE error code.
• LG WM3997HWA Recall: There is a recall on this model due to a faulty motor control board. Check with LG customer support for more information.

Expected Repair Expenses

Here’s a breakdown of the estimated repair costs:

How to Prevent This From Happening Again

To prevent the CE error code from occurring in the future:

• Regularly clean the drain pump filter: Check and clean the drain pump filter every 1-2 months to prevent blockages.
• Check for worn-out motor bearings: Inspect the motor bearings every 6-12 months for signs of wear or damage.
• Verify the power supply: Ensure that the washing machine is receiving a stable power supply.

Signs You Need a Certified Technician

If you’re not comfortable with DIY repairs or if the issue persists after attempting the above steps, it’s time to call a professional:

• Symptoms that indicate you need help: The CE error code persists after attempting the above steps, or if you notice excessive vibration, noise, or burning smells.
• What to expect: A professional technician will diagnose the issue, provide a detailed estimate, and perform the necessary repairs.
• How to find a qualified technician: Check with LG customer support for a list of authorized service providers in your area.

Frequently Asked Questions

Here are some common questions and answers:

• Q: What causes the CE error code on my LG Washing Machine? A: The CE error code is caused by an overcurrent condition, which can be due to a clogged drain pump filter, worn-out motor bearings, or a faulty power supply.

• Q: Can I reset the CE error code? A: Yes, try resetting the power cycle by unplugging the washing machine from the power outlet, waiting for 30 seconds, and plugging it back in.

• Q: How do I clean the drain pump filter? A: Locate the drain pump filter, remove any blockages or debris, and clean or replace the filter if necessary.

• Q: Can I replace the motor control board myself? A: Replacing the motor control board requires technical expertise and specialized tools. It’s recommended to call a professional.

• Q: Is the CE error code covered under warranty? A: Check with LG customer support to see if the issue is covered under warranty.

For more information on LG appliance error codes, visit our pages on LG Dishwasher Error AE, LG Dishwasher Error FE, or LG Dryer Error CL.

If you need further assistance or have questions about your specific model, feel free to reach out to LG customer support directly:

• LG Customer Support: 1-800-243-0000
• Samsung Customer Support: 1-800-726-7864
• Whirlpool Customer Support: 1-866-698-2538
• Bosch Customer Support: 1-800-944-2904
• GE Customer Support: 1-800-432-2737

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