Samsung Dryer Error Code SYMPTOM-TAKES-TOO-LONG — How to Fix (Dryer Takes Too Long to Dry Clothes)
Fix Samsung Dryer error SYMPTOM-TAKES-TOO-LONG. Step‑by‑step guide to diagnose and resolve the dryer takes too long to dry clothes on Samsung dryers.
What Does Error Code SYMPTOM-TAKES-TOO-LONG Mean?
Error SYMPTOM-TAKES-TOO-LONG on your Samsung Dryer means: The SYMPTOM-TAKES-TOO-LONG code appears when the dryer’s cycle finishes but the clothes are still damp. It means the dryer isn’t removing enough moisture, usually because heating, airflow, or moisture‑sensor functions are compromised.
What You'll Need
🔧 Tools
- Phillips #2 screwdriver
- T20 Torx screwdriver
- Digital multimeter
- Vacuum cleaner with hose attachment
- Protective gloves
🛒 Parts
- Thermal fuse (part number varies by model)
- Heating element assembly
- Moisture sensor (thermistor) kit
How to Fix Error SYMPTOM-TAKES-TOO-LONG — Step by Step
- 1
Power‑Cycle the Dryer (Quick Reset)
Unplug the dryer from the wall outlet or switch off the dedicated circuit breaker. Wait 60 seconds, then plug it back in. This clears any transient errors stored in the control board and restores default settings.
💡 Pro Tip: If the dryer still shows the code after a reset, move on to the next step; a persistent error usually points to a hardware issue.
- 2
Inspect and Clean the Lint Filter and Exhaust Duct
Remove the lint filter, clean it with warm soapy water, and dry it completely. Detach the exhaust duct from the back of the dryer and vacuum lint, pet hair, and debris from both the duct and the dryer’s vent opening. Re‑attach the duct, making sure it isn’t kinked and that the clamp is tight.
💡 Pro Tip: A blocked vent reduces airflow, causing the dryer to overheat and shut down the heating element, which makes drying times sky‑rocket.
- 3
Check the Moisture Sensor Bars
Open the dryer’s front panel (usually secured with two Phillips #2 screws). Locate the two metal sensor bars near the lint filter housing. Wipe them gently with a damp cloth. With the dryer unplugged, set a multimeter to the ohms (Ω) setting and place probes on each sensor bar. A healthy sensor reads between 5 kΩ and 12 kΩ. If the reading is infinite or below 1 kΩ, the sensor is faulty and should be replaced.
💡 Pro Tip: Even a thin film of dryer lint can insulate the bars, causing the control board to think the drum is still wet.
- 4
Test the Heating Element
Remove the dryer’s rear panel using a T20 Torx screwdriver. Locate the heating element—usually a coiled metal coil with two terminals. Disconnect the wire harness and set the multimeter to continuity mode. Place probes on the element’s terminals; a continuous beep indicates the element is intact. If there is no continuity, the element is open and must be replaced.
💡 Pro Tip: Some models have a separate thermal fuse in series with the heating element. Test the fuse the same way; an open fuse will also stop the element from heating.
- 5
Verify the Thermal Fuse
The thermal fuse is a small, rectangular component clipped to the dryer’s exhaust housing. With the dryer still unplugged, remove the fuse and test it for continuity. A good fuse shows a low resistance (typically < 1 Ω). If the fuse is blown, replace it before reinstalling the heating element.
💡 Pro Tip: A blown thermal fuse often results from a clogged vent, so double‑check the exhaust before installing a new fuse.
- 6
Reassemble and Run a Test Cycle
Reattach the rear panel, secure all screws, and reinstall the lint filter. Plug the dryer back in and select a medium‑heat cycle with a moderate load. The dryer should reach the set temperature within a few minutes and finish the cycle in the normal time frame (usually 30–45 minutes for a standard load).
💡 Pro Tip: If the dryer still takes twice as long as usual, the control board may be misreading sensor data; consider contacting Samsung support.
- 7
Optional: Update Firmware
Some newer Samsung dryers allow firmware updates via a USB flash drive. Visit Samsung’s support site, download the latest firmware for your model, and follow the on‑screen instructions. Firmware fixes can recalibrate sensor thresholds that trigger SYMPTOM‑TAKES-TOO-LONG.
💡 Pro Tip: Only attempt a firmware update if you’re comfortable navigating the dryer’s service menu; an interrupted update can brick the unit.
When to Call a Professional
Call a professional if you discover a broken heating element or thermal fuse but feel unsure about re‑installing high‑voltage components, or if the dryer still shows the error after you’ve verified the sensor, element, and vent. Persistent error codes after multiple hardware checks often indicate a faulty control board, which requires certified service.
Diagnostic Flowchart
Follow this visual guide to systematically diagnose Error SYMPTOM-TAKES-TOO-LONG:
The Samsung Dryer error SYMPTOM-TAKES-TOO-LONG can be frustrating, especially when you’re left with damp clothes after a completed cycle. This error code indicates that the dryer isn’t removing enough moisture, usually due to issues with heating, airflow, or moisture-sensor functions. Before diving into complex repairs, let’s explore what this error code means and how you can troubleshoot it.
What Samsung Dryer Error SYMPTOM-TAKES-TOO-LONG Actually Means
The SYMPTOM-TAKES-TOO-LONG error code on your Samsung dryer signifies that the appliance is taking too long to dry clothes. This issue is often related to the dryer’s ability to heat, airflow, or sense moisture levels. The error is triggered when the dryer’s control board detects that the clothes are still damp after the cycle finishes.
The moisture sensor, located inside the drum, plays a crucial role in detecting the moisture levels in the clothes. If the sensor is faulty or covered with residue, it may not accurately detect moisture levels, leading to this error. The heating element and thermal fuse are also essential components that could be causing this issue if they’re malfunctioning.
It is generally safe to use the dryer after it has cooled down, but continued use without addressing the underlying issue may lead to further problems, such as increased energy consumption or potential fires due to overheating.
First Things to Check (Before Calling Anyone)
Before calling a professional, try these quick diagnostic steps:
- Power Cycle the Dryer: Unplug the dryer from the wall outlet or switch off the dedicated circuit breaker. Wait for 5 minutes, then restore power. Run a test cycle to see if the issue persists.
- Inspect and Clean the Lint Filter and Exhaust Duct: Remove the lint filter and clean it with warm soapy water. Ensure the exhaust duct is clear of blockages and kinks. A clogged exhaust duct can restrict airflow, causing the dryer to take longer to dry clothes.
- Check the Moisture Sensor Bars: Open the dryer’s front panel (usually secured with two Phillips #2 screws) and locate the moisture sensor bars. Clean them gently with a soft brush or cloth.
Probable Causes, Most Likely First
Here are the common causes of the SYMPTOM-TAKES-TOO-LONG error, ranked by likelihood:
1. Clogged Lint Filter or Exhaust Duct
- Description: A clogged lint filter or exhaust duct restricts airflow, causing the dryer to take longer to dry clothes.
- How to Verify: Inspect the lint filter and exhaust duct for blockages and clean them as needed.
- Fix Difficulty: Easy
- Cost: $0 (DIY)
2. Faulty Moisture Sensor
- Description: A malfunctioning moisture sensor may not accurately detect moisture levels, leading to the error.
- How to Verify: Test the moisture sensor with a multimeter (refer to the user manual for specific resistance values).
- Fix Difficulty: Medium
- Cost: $50-$100 (part number: varies by model)
3. Heating Element Issues
- Description: A faulty heating element may not produce enough heat, causing the dryer to take longer to dry clothes.
- How to Verify: Test the heating element with a multimeter (refer to the user manual for specific resistance values).
- Fix Difficulty: Hard
- Cost: $100-$200 (part number: varies by model)
4. Thermal Fuse Issues
- Description: A blown thermal fuse can prevent the heating element from functioning, leading to the error.
- How to Verify: Test the thermal fuse with a multimeter (refer to the user manual for specific resistance values).
- Fix Difficulty: Medium
- Cost: $20-$50 (part number: varies by model)
Fixing the Most Likely Problem
The most common cause of the SYMPTOM-TAKES-TOO-LONG error is a clogged lint filter or exhaust duct. Here’s a step-by-step guide to fix this issue:
- Unplug the Dryer: Ensure the dryer is unplugged from the wall outlet or switched off at the circuit breaker.
- Remove the Lint Filter: Take out the lint filter and clean it with warm soapy water. Rinse thoroughly and dry with a soft cloth.
- Inspect the Exhaust Duct: Check the exhaust duct for blockages, kinks, or damage. Clean or replace the duct as needed.
- Reassemble and Run a Test Cycle: Reattach the lint filter and exhaust duct. Plug in the dryer and run a test cycle to ensure the issue is resolved.
Time Estimate: 30 minutes Safety Warning: Always unplug the dryer before performing any repairs to avoid electrical shock.
Variations Across Product Lines
Some Samsung dryer models are more prone to this error than others. For example:
- Samsung DV45K6500US: This model has a known issue with the moisture sensor, which can cause the SYMPTOM-TAKES-TOO-LONG error.
- Samsung DV50K7500US: This model has a recall related to the heating element, which can cause the error.
If you’re unsure about the model-specific issues or recalls, visit the Samsung website or contact their customer support.
Budget Planning: Repair Costs
Here’s a breakdown of the estimated repair costs:
| Repair | DIY Cost | Parts Cost | Professional Labor |
|---|---|---|---|
| Cleaning lint filter and exhaust duct | $0 | $0 | $50-$100 |
| Replacing moisture sensor | $50-$100 | $50-$100 | $100-$200 |
| Replacing heating element | $100-$200 | $100-$200 | $200-$300 |
| Replacing thermal fuse | $20-$50 | $20-$50 | $50-$100 |
Proactive Maintenance Checklist
To prevent the SYMPTOM-TAKES-TOO-LONG error from recurring:
- Regularly Clean the Lint Filter: Clean the lint filter after each use to ensure proper airflow.
- Inspect and Clean the Exhaust Duct: Check the exhaust duct every 6 months for blockages and clean or replace it as needed.
- Check the Moisture Sensor: Clean the moisture sensor bars every 3 months to ensure accurate readings.
When This Repair Requires Professional Tools
If you’ve tried the troubleshooting steps and the error persists, it’s time to call a professional. Here are some scenarios where you should seek help:
- You’re unsure about DIY repairs: If you’re not comfortable with DIY repairs or unsure about the cause of the error.
- The error persists after troubleshooting: If the error persists after trying the troubleshooting steps.
- You notice unusual symptoms: If you notice unusual symptoms, such as burning smells, loud noises, or excessive vibration.
When calling a professional, expect to pay between $100 and $300 for labor, depending on the complexity of the repair and the technician’s rates.
Frequently Asked Questions
Here are some frequently asked questions about the Samsung Dryer error SYMPTOM-TAKES-TOO-LONG:
- Q: What does the SYMPTOM-TAKES-TOO-LONG error mean on my Samsung dryer? A: The SYMPTOM-TAKES-TOO-LONG error indicates that the dryer isn’t removing enough moisture, usually due to issues with heating, airflow, or moisture-sensor functions.
- Q: How do I reset my Samsung dryer? A: To reset your Samsung dryer, unplug it from the wall outlet or switch off the dedicated circuit breaker. Wait for 5 minutes, then restore power.
- Q: Can I fix the SYMPTOM-TAKES-TOO-LONG error myself? A: Yes, you can try troubleshooting steps like cleaning the lint filter and exhaust duct, checking the moisture sensor, and testing the heating element.
- Q: How much does it cost to fix the SYMPTOM-TAKES-TOO-LONG error? A: The cost to fix the error depends on the cause and the technician’s rates. Expect to pay between $50 and $300 for labor and parts.
- Q: Is it safe to use my Samsung dryer with the SYMPTOM-TAKES-TOO-LONG error? A: It’s generally safe to use the dryer after it has cooled down, but continued use without addressing the underlying issue may lead to further problems.
For more information on dryer repairs, check out our guides on LG Dryer Error D80, LG Dryer Error D95, and LG Dryer Error CL. If you need assistance with your Samsung dryer, contact Samsung support at 1-800-726-7864.
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